Services.
The services listed are available to all Ancom customers and can
be combined to create the best all round solution for any company.
Anti-virus:
As Kaspersky credited partners we are able to offer award
winning Kaspersky Lab products for business which are
designed to
protect even the most challenging systems.
Ancom are Mcafee partners and their managed anti-virus is
our choice for remote workers.
Nobody with an internet connection can afford to be without
anti-virus, so we offer anti-virus in a couple of flavours.
Firstly we offer it at the network level with central
management console of your network, you can monitor this
yourself or we can do it for you. Secondly we offer a
managed system which is suitable for any amount of users and can be monitored
from
a central web location, again you can monitor this or we
can do it for you.
Thirdly we offer stand alone anti-virus
which
sits on the individual system and updates from the web.
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Backup Checks:
Automated backup is the way most companies go nowadays,
the problem is you do not know if the backup is valid until
you try
to restore form it, if the restore fails it is too late at
that point to do much about it, Backup Check will at a
pre-arranged interval, or when you request, restore a trial
file to test that the backup is retrievable.
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Backup Solutions:
Are all your crucial files being backed up, we offer a
variety of backup solutions including tape, disc and online
options. Gain peace of mind knowing that all the files you
need to
preserve are included within the backup. Maximize your
protection with our Backup Checks and Disaster Recovery
Planning services.
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Cabling:
Ancom can install cabling for wired networks including Cat5
and Cat6 standards. Termination into patch panels, coms
cabinets and wall ports. Also Installation of network
switches and server racks giving a complete and solid
foundation for any computer network.
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Connectivity:
Connect your business sites and remote workers with
reliable, secure, low latency and high availability
services. From business xDSL services with enhanced SLAs to
high bandwidth leased line and Ethernet circuits we can
deliver the right connection for your needs.
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Desktop Support:
Ancom support the user at the desktop level either remotely
or onsite. This service is essential for everyday users
whether at home or in the office.
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Disaster Recovery Planning:
We all know a total loss of the system is a pretty rare
thing but it does happen, so what would you do? It does not
have to
be an elaborate or expensive solution just a set of
processes that can be put into action should it ever happen, therefore
enabling you
to get back to business as fast as possible.
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Hardware Repairs and Servicing:
No matter how good computers are nowadays, they may
eventually have a problem, we undertake repairs to all
systems from laptops
to servers, we will even come and collect and return if
that helps take the strain away.
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Hosted Exchange:
All the advantages of the exchange server without the need
to buy exchange or a server capable of running it, these
exchange
mail boxes (hosted at the web) offer all the functionality of the local ones. |
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Office Moves:
It's all to easy to fall into the 'We'll just plug it back
in and it'll work' trap! A little planning and the use of
Ancom's professionals can take most of the strain out of an office
move, reducing unwanted downtime and connectivity problems.
We can also come and disconnect your systems and move them
to your new premises.
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Network Setup:
We are Zyxel bronze partners and will install their products
(or other leading brands). Including router/ broadband/
security/ remote access configuration. Lets face it the
network is the foundation of your business systems, if this
is wrong nothing will ever be right. We offer
a planning and installation service for the new network or
addition and upgrade to your existing network.
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Networks Support:
Support of a network is one of the most important support
modules that you can have as it includes your internet
connection, switches and routers.
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New Purchases:
We have been in this business for over a decade now and
have built up a good relationship with many manufacturers. We know
what is good and what is not, so can guide you to the best
product for your purpose and usually we can offer it to
you
cheaper than buying direct.
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Remote Support:
Most IT problems are small ones and can be dealt with very
easily and quickly using our remote support option, this can
often
mean an almost immediate fix to your problem.
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Remote Working Solutions:
Times are changing, internet speeds are getting faster, office
space is more expensive. Increasingly,
companies
are looking to use a mobile or home based workforce. We can
assist in the setting up of this system, from the purchasing
of
the most appropriate routers right through to setting up
terminal servers if required and even the best internet
provider for
your solution.
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Server monitoring:
Proactive monitoring of the server, servers tend to work
away in the background and the only time people know they
are there
is when something goes wrong! However, there are usually some warning
signs before a serious event occurs so with proactive
monitoring
these warnings are picked up and the problem is dealt with
before it becomes serious.
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Server Health Checks:
If your server is not monitored then a server health check
is the way to go. At a pre-arranged interval maybe monthly
or
fortnightly an Ancom engineer will remotely log into your server
and check over the system to see if all is as it should be.
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Server Support:
If something does go wrong or changes are needed on your
server it can be a daunting task for office staff. We have
various levels of support packages and your server(s) would
dealt with under one of these. The packages can be viewed
from the links on our
support page.
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Spam Filtering:
Anti-spam and anti-virus protection are important to gain complete protection from spam and viruses before they
reach your mail servers and IT network – freeing up your
network and PCs for business use.
We offer a fully managed email filtering solution providing the highest
level of comprehensive real time protection against spam and
viruses. Sitting outside your network, all spam and viruses
are screened out at the internet level ensuring your
infrastructure is free from disruption and congestion.
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Security:
Ensure complete protection for all your sites and remote
workers with the latest email and web security solutions.
With customer configurable services you can easily add IT
equipment to the protected list and control the websites
that employees browse.
Defend your confidential information from those not
authorised to access your IT network and protect against
malicious users and accidents that originate outside your
network with our firewall solutions.
Our solutions not only protect your business, data and IT
equipment but also reduce the amount of non-business web
browsing and spam, freeing up your bandwidth and network
storage.
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Upgrades:
As the systems you own get older they eventually become
unfit for purpose through one reason or another, buying a
new system
to replace it can sometimes be an unwanted strain on the
budget. Upgrades could be the answer as this is usually a
cheaper
way to get a more powerful system and extend the life of
existing equipment.
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Virus Removal:
Virus removal from almost all systems. We use the latest
tools to find and remove virus and malware.
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Wide Area Networking (WANs):
This includes Office to Office connections. These are secure
tunnels made through the internet that effectively join two
or more offices together regardless of location. WANs are also used
for home workers and mobile workers who need access to some
or all data at the office. For greater requirements MPLS
circuits can be used. Ancom are well versed in all
technologies and able to supply and/or configure everything
needed to get you connected.
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Web security:
Unauthorised web use and web filtering.
Ensure immediate protection from all web based threats and
prevent unauthorised employee web usage.
Web abuse in the workplace is an all too common issue today.
Unauthorised or excessive employee web usage coupled with
the legal ramifications of having illegal content on your
network has become a serious concern for businesses.
Web based viruses, Trojans, worms and spyware are a threat
to business operations and can incur large costs from
damaged IT infrastructures.
We offer an internet-level web security solution providing
immediate comprehensive protection from all web based
threats and the ability to report on and manage employee web
use. Delivered on highly scalable and robust network
infrastructure, it is a fully-managed solution.
Ancom also offer Router integrated web security within our
Zyxel range. This is a very cost effective line of defence.
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Web Hosting:
We offer website hosting and support with unlimited email
addresses on your website we host with the country’s largest
hosting companies offering Windows or Linux servers.
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Wireless Networks:
Complete Wireless Network Installation Services
It has to be said that our preference is for wired networks,
however this is not always the best solution and when
wireless networking is required, it is important to to have
it installed correctly.
When you install an 802.11 Wi-Fi wireless LAN you not only
need an experienced cabling contractor to install your
structured network cabling but you also need a on-site
installer that's experienced with wireless LAN installation.
Ancom can install your WLAN system, completed by engineers
who intimately understand your cabling requirements, your IP
network and VLAN infrastructure, and your wireless network
equipment.
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